Privacy Policy

Servier Centro América y Caribe S.A,  A company with capital of $ 121 000, Head office: : Ph Dream plaza,  9th floor, Av Centenario, Costa del este, ciudad de Panama, Panama

Registered with the trade and companies’ register of Public Mercantil registry under number 610466 Intra-community VAT number:: 1230561-1-610466 DV02

We respect and value the privacy of everyone who uses the website https://www.myhealthpartner.com.pa/ (hereinafter referred to as "Our Site") and only collect and use personal data in ways that are described here, and in a manner that is compatible with our obligations and your rights under the law. This Privacy Policy only applies to your use of Our Site.

1. What data do we collect?

We may collect some or all of the following personal data from users of Our Site:

• Data that you give to usthrough your use of customization menu: Gender,  Age, Selected disease.

• Data that we collect automaticallyfor statistical purposes using cookies: pages visited, dates and times of access, preferred content, operating system, type of browser used, type of hardware used, etc. It must be noted that our statistics cookies do not allow the personal identification of a natural person.

In accordance with the General Data Protection Regulation (GDPR), personal data means any information that can identify you directly or indirectly.

2. How do we use your data?

Under the GDPR, our use of your personal data must always have a lawful basis. This is maybe because the data are necessary or because it is in our legitimate business interest to use them.

Your data may be used for the following purposes:

• To manage and improve the Site for optimal user browsing, based on our legitimate interests (which are to offer the best quality of service on Our Site);
• To produce statistical analyses, particularly of Site traffic, based on your consent;
• To offer personalized content, based on your consent.

We do not further process the data in a manner that is incompatible with the purposes described above.

3. What are your rights?

You have the right to request access and obtain information about your personal data; update, correct or delete your personal data; restrict or oppose (for legitimate reasons) the processing of your personal data by contacting the SERVIER Data Protection Officer (DPO):

• by email, at the following address: cac@servier.com

• or by mail, at the following address:

Data Protection Officer

Servier CentroAmerica y Caribe S.A

Ed PH Dream Plaza, Piso 9, Av.Centenario, Costa Del Este, ciudad de Panamá, Panamá

Should you have any cause for complaint regarding our use of your personal data, you have the right to lodge a complaint with the competent data protection authority of your country.

4. How long do we keep your personal data?

Your personal data collected by SERVIER are kept in a form that permits your identification for no longer than is necessary for the purposes for which the personal data are processed. More specifically:

• Personal data collected for audience measurement purposes are kept for 24 hours.

5. How do we safeguard your personal data?

We have put in place appropriate and commercially reasonable technical and organisational security measures to store your personal data that we collect and keep confidential and to protect them against unauthorised or unlawful disclosure or access, accidental loss, destruction, alteration or damage taking into consideration the state of art of technology and the cost of implementation.

6. Do we share your personal data?

Your personal data processed by Servier Centro America y Caribe S.A will only be accessible by a limited list of recipients on a need to know basis or where required by law, including but not limited to:

• The departments and personnel of Servier Centro America y Caribe S.A and other legal entities of the Servier Group with a need to know.
• The suppliers and service providers of Servier Centro America y Caribe S.A, particularly those responsible for hosting the Site, producing the Site, who may be called upon to access the personal data of Users for purposes strictly necessary for their work.
• The competent authorities such as health authorities in certain legally-defined cases.

7. Governing law and jurisdiction

This policy is governed by Panamanian law. The courts in Panamá, Panamá have exclusive jurisdiction for settling any disputes arising from or in relation to this policy.